Credits FAQ
Do free credits expire?
No. Your $25 in free signup credits never expire. Use them whenever you are ready.
What counts as a credit-consuming action?
AI-powered actions consume credits: running the 10-expert analysis, drafting responses, generating forms, and running follow-up analyses. Browsing your docket, reading documents, and navigating the app are free.
Can I see how many credits an action will use before I run it?
Credit costs are shown in the usage log after each action. The primary cost is the Office Action analysis, which varies by complexity. Most single-case analyses cost between $1 and $3 in credits.
What payment methods are accepted?
Credit cards and debit cards are accepted through our Stripe integration. Enterprise invoicing is available for firms with volume usage.
Can I get a refund for unused credits?
Purchased credits are non-refundable but never expire. If you believe there was a billing error, contact support@abigail.app.
Is there a free tier?
The $25 in free credits is the free tier. There are no monthly subscription fees for basic usage. You only pay for what you use beyond the free credits.
Still need help?
Sign in and use the chat to get personalized assistance or escalate to our support team.
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